Is buying a refurbished camera a good idea? Where to buy?

Canon EOS 50D with Canon EF-S 18-55mm 1:3.5-5....

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YES!  Because you are getting same great value for less money when buying from a trusted reseller.

People often ask suspiciously about refurbished cameras, not fully understanding what this means, or mistaking it for a second hand or used cameras.

What is ‘Refurbished’? What does ‘refurbished’ mean? And in our photo world what qualifies as a refurbished camera?

Usually when we think of a refurbished camera we see something that has been opened up, damaged and than rebuilt or rejuvenated. However it may not be as obvious as to what the term “refurbished” actually means for the consumer.

For example Canon Refurbished Cameras & Lenses are a great deal and can be safely purchased via their official site.

Other places where you can get great deals include:

  • B & H Photo Video Global
  • Adorama
  • Best Buy
  • Beach Trading Co.(BeachCamera.com, BuyDig.com)
  • Refurbdepot

Basically a photo gear can be classified as refurbished if it meets ANY of the following criteria:

Customer Return – Most major retailers have a 30-day return policy for their products and many consumers, for whatever reason may return products within that time period. Usually if there is nothing wrong with the product, stores will just reduce the price and resell it as an open box special.  However, if there is some sort of defect present in the product, many stores have agreements to return the product to the manufacturer were it is inspected and/or repaired,and then repackaged for sale as a refurbished item.

The Box Was Slightly Opened- Although, technically, there is no issue here other than the box was opened and was sent back to the manufacturer for repacking (or repacked by the retailer), the product is still classified as refurbished, because it was repacked, even though no refurbishing has occurred.

Overstock Items – Most of the time, if a retailer has an overstock of a particular item they simply reduce the price and put the item on sale or clearance. However, sometimes,when a manufacturer introduces a new model, it will collect the remaining stock of the older models still on store shelves and redistribute them to specific retailers for quick sale. In this case, the item can be sold either as a special discount or can be labeled as refurbished.

Cosmetic Damage – Sometimes, for a variety of reasons, a product may have a scratch or two a dent, or other form of cosmetic damage that does not affect the performance of the unit. The manufacturer has two choices; to sell the unit with it cosmetic damage visible or fix the damage by placing the internal components into a new cabinet or casing. Either way, the product qualifies as refurbished, as the internal mechanisms that may be unaffected by the cosmetic damaged are still checked.

Demonstration Units – Although,at the store level, most retailers sell their old demos off the floor, some manufacturers will take them back, inspect and/or repair them, if needed, and send them back out as refurbished units for sale. This may also apply to demo units used by the manufacturer at trade shows, returned by product reviewers, and internal office use.

Shipping Damage – Many times, packages can get damaged in shipping due to careless handling. In most cases the product in the package may be perfectly fine, but the retailer has the option to return the damaged boxes (nobody wants to put a damaged box on the shelf) to the manufacturer for full credit. The manufacturer, then, is obligated to inspect the products and repackage them in new boxes for sale. However, they cannot be sold as new products, so they are relabeled as refurbished units.

Defect During Production – In any assembly line production process, a specific component can show up as defective because a faulty processing chip, power supply, disc loading mechanism, or other factor. Most of the time, this is caught before the product leaves the factory, however, defects can show up after the product hits store shelves. As a result of customer returns, inoperative demos, and excessive product breakdowns within the warranty period of a specific element in the product, a manufacturer may recall a product from a specific batch or production run that exhibits the same defect. When this occurs, the manufacturer can repair all the defective units and send them back out to retailers as refurbished units for sale.

So let’s not be afraid of a refurbished camera, especially if it comes with a warranty.

If you have had a good (or bad) experience with buying your refurbished camera please tell me about it by adding a comment below. Share your experience with others, it may help them in the decision making process :)

 

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  5. How to buy used photo gear online? Tips for buying second hand cameras online
One Response to “Is buying a refurbished camera a good idea? Where to buy?”
  1. Juanita Castro 6 September 2011 at 6:09 pm #

    Hello! I just would like to give a huge thumbs up for the great info you have here on this post. I will be coming back to your blog for more soon.